FAQ
What makes us different?
We cater to a rare customer by only carrying tall sizes & athletic fit clothes. This is one of the only clothing lines where tall, athletic men find their perfect fit with sleeves long enough for their arms without being as long as a gown. When paired with an athletic cut that accentuates their physique you WILL look your best. We only use top quality premium fabrics & create timeless, sophisticated styles so you don't have to worry about having to buy another garment for years.
WHEN WILL MY ITEM SHIP?
Your item will ship in 1 business day for free from Jersey City, New Jersey 07306. Please allow up to 3 business days for USPS to update your tracking page.
HOW DO INSTALLMENT PAYMENTS WORK?
With Shop Pay Installments you can get it now and pay later! You can split your payment into 4 easy interest fee payments for a more convenient payment option. Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/
WHAT IF I DON'T LIKE MY ITEM?
If you don't absolutely love your item, you can return it for a full refund for free, no questions asked for 30 days. Just email info@elevatedadonis.com & make sure your item is in the same condition that you received it.
RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@elevatedadonis.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@elevatedadonis.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.